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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris

November 27, 2024

5  out of  5
rating by Chris
"Was pleasantly surprised to find the same coverage at a much lower price through Darryl and state farm. Heather was excellent in helping me understand the coverage and walking me through switching both auto and homeowners to state farm. Highly recommend"
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Vaneisha Perkins

November 20, 2024

5  out of  5
rating by Vaneisha Perkins
"Donald F. Helped me lower my rate significantly and maintain the same coverage level I had with my previous insurer."
We responded:
"Vanessa, thank you for sharing your experience! Donald is an incredible team member, and we’re so glad he was able to help you save money while maintaining your coverage. We appreciate your trust in us!"
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Melissa H

November 16, 2024

5  out of  5
rating by Melissa H
"Highly recommend this agency. I switched to this office after being a State Farm client for years and I could not be happier or more impressed with the service I am receiving. Donald and Stefanie are amazing! Handsome down best service I have received since starting. Super responsive and extremely pleasant to work with. Darryl and Donald helped me with policy changes I'd wanted to do for years but didn't have confidence in the process until now. Thank you thank you thank you! Most of all for the good neighbor treatment! You all are appreciated more than you know! I can't wait to work with the rest of the team!"
We responded:
"Melissa, thank you so much for your glowing review! We’re thrilled to hear about your positive experience and the trust you’ve placed in our team. Donald and Stefanie truly are fantastic, and we’re so glad they, along with Darryl, could make your policy changes seamless and stress-free. Your kind words about our ‘good neighbor’ treatment mean the world to us. We look forward to continuing to provide you with top-notch service and working with you again. Thank you for choosing our agency!"
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Dominic McNair

November 7, 2024

5  out of  5
rating by Dominic McNair
"1st time with this agency. But Kayla was wonderful! Also she was prompt and on point. She got me out a jam and I’m grateful to her. Her knowledge was very valuable. I look forward to doing business with her. She is an asset to the company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Janet Vines

October 22, 2024

5  out of  5
rating by Janet Vines
"Outstanding service everytime I need assistance. Friendly and knowledgeable individuals."
We responded:
"Janet, thank you for your kind words! We’re so glad to hear that our team continues to provide you with outstanding service. It’s always a pleasure to assist you, and we truly appreciate your trust in us!"
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Abby Johnson

October 15, 2024

5  out of  5
rating by Abby Johnson
"Very quick, informative, and friendly. Thank you!"
We responded:
"Abby, thank you for your feedback! We’re so glad we could provide you with quick and friendly service. It’s always our goal to make things easy and informative for you. We appreciate your trust!"
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ray hein

October 11, 2024

4  out of  5
rating by ray hein
"they saved me a few hundred dollars on auto and homeowners insurance"
We responded:
"Ray, we’re thrilled we could help you save on both your auto and homeowners insurance! Thank you for trusting us to find the best coverage for you—we’re here whenever you need us!"
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Rose Bond

October 10, 2024

5  out of  5
rating by Rose Bond
"I highly recommend, State Farm, I been with state farm over 20 years."
We responded:
"Thanks Rose! It’s been a long time for sure. I appreciate you. "
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danielle smith

October 9, 2024

5  out of  5
rating by danielle smith
"Kayla has been awesome in helping me save big money and making it an easy process"
We responded:
"Danielle, thank you for your wonderful feedback! We’re so glad Kayla could make the process easy and help you save big. She’s truly an asset to our team, and we appreciate your trust in us!"
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Cynthia Jordan

October 8, 2024

5  out of  5
rating by Cynthia Jordan
"Darryl, Stephanie, and their team are amazing! Customer Service and knowledge is unmatched and that’s why I stay with them even while living in Kansas City."
We responded:
"Cynthia, thank you so much for your loyalty and kind words! Darryl, Stephanie, and the team are truly dedicated to providing exceptional service, and we’re thrilled to have earned your trust—even from Kansas City. Your support means the world to us!"
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Tami Ryan

October 3, 2024

5  out of  5
rating by Tami Ryan
"My first experience with State Farm was amazing. The gentleman that helped me listened and answered all of my questions. Their rates for your home and auto cannot be beat. This is definitely the best value I have found in years. Thank you! TR"
We responded:
"Tami, thank you for sharing your amazing first experience with us! We’re so glad we could provide great value and address all your questions. It’s wonderful to hear you’re happy with your home and auto rates. We look forward to serving you for many years to come!"
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S Per

October 2, 2024

5  out of  5
rating by S Per
"Was the smoothest and informative insurance buy. Thanks again!"
We responded:
"Thank you for the great feedback! We’re so glad to hear that your insurance purchase was smooth and informative. We’re always here to help—thanks again for choosing us!"
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Nancy McMahon

August 23, 2024

5  out of  5
rating by Nancy McMahon
"I needed some documents and Stefanie got them to me in minutes."
We responded:
"Nancy, thank you for your feedback! We’re so glad Stefanie was able to get you the documents you needed quickly. We’re always here to make sure you have everything you need when you need it!"
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One Shot

August 9, 2024

5  out of  5
rating by One Shot
"I wholeheartedly recommend this company! Insurance agent Donald was incredibly persistent, knowledgeable, and highly professional throughout the entire process. After doing my own research, I ultimately chose to go with the rate he provided. Thank you again, Donald."
We responded:
"Thank you so much for your recommendation! We’re thrilled to hear that Donald’s persistence, knowledge, and professionalism made such a positive impact on your experience. We truly appreciate you choosing us after your research, and we’re here anytime you need assistance. Thanks again for your trust!"
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Cynthia Johnson

August 8, 2024

5  out of  5
rating by Cynthia Johnson
"Stephanie is very polite, great attitude & very informative. Stephanie's courtesy is excellent. Thank you Stephanie!!"
We responded:
"Cynthia, thank you for your kind words! We’re so glad to hear that Stephanie made such a positive impression with her politeness, great attitude, and helpfulness. She truly goes above and beyond, and we’ll be sure to pass along your thanks to her!"
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David Vanderhaar

July 29, 2024

5  out of  5
rating by David Vanderhaar
"We had a great experience with Darryl and Kayla. They handled our out of state transfer quickly and easily. Kayla was SUPER nice and was able to I answer all of our questions. Thanks guys!"
We responded:
"David, thank you for sharing your great experience! We’re so happy to hear that Darryl and Kayla made your out-of-state transfer smooth and hassle-free. Kayla is indeed a star, and we’re glad she could answer all your questions. Thanks again for choosing us!"
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Ashley Ellison

July 18, 2024

1  out of  5
rating by Ashley Ellison
"Donald, my agent, gave me false information! I signed up for auto insurance and less than a month later it was canceled because i have a kia. Then told me if i get an immobilizer installed on my car they could continue my policy. Once again that was a lie. And he’s never available to speak to."
We responded:
"Thanks Ashley. We want to be your first and best choice for auto, home and life insurance needs. Ashley I am sorry your experience has changed from your first review. We are at your service any time 24/7. Kia's have been a big problem for owners and insurance companies. We have worked very hard to help Kia customers, but it has been difficult with a car that is stolen frequently. "
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Charity Bray

July 9, 2024

5  out of  5
rating by Charity Bray
"I recently had the pleasure of working with Kayla from Darryl Jones Office and I must say, her service was exceptional. From her prompt responses to my inquiries to her expertise in guiding me through the various coverage options, Kayla went above and beyond to ensure I made an informed decision. Her friendly demeanor and attention to detail made the process stress-free, and she efficiently handled all the necessary paperwork. I highly recommend Kayla for anyone seeking Home, Auto, or Life insurance salesperson who truly cares about their clients' needs. Thank you, Kayla, for your outstanding service!"
We responded:
"Thank you Charity. Kayly does a great job for the agency and we had glad to have her. We will continue to provide you with the best service going forward. We have a great team in place and will always work hard to deliver the promise. Thank you for choosing our agency. "
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Trai Rule

June 25, 2024

5  out of  5
rating by Trai Rule
"I had a lovely experience with Kayla Rasmussen setting up my state farm home and auto insurance last week. She truly made the experience seemless and easy. Out of all the insurance companies I called for home owners she was by far the least stressful. Along with giving me the best deal I came across. It was an multi point win for me. An I hope to have more amazing experiences in the future with this office and company. Thank you so much for all your help throughout this process Kayla!"
We responded:
"Thank you Trai, Kayly is outstanding for sure. She always puts our clients first and goes the extra mile to make sure to protect you with an insurance product that fits your family. Thank you for choosing the Darryl Jones agency. "
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Georgina Fischer

June 19, 2024

5  out of  5
rating by Georgina Fischer
"Donald was very helpful and took care of my insurance needs in a timely manner and with great customer service."
We responded:
"Thank you Georgina, Donald does a great job for the agency and always gives 100% to take care of our clients. "
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Chaunta Beasley

June 6, 2024

5  out of  5
rating by Chaunta Beasley
"Fast, friendly, understanding and catered to my insurance desires. Highly recommended and I'm a very satisfying first time customer."
We responded:
"Thanks for the kind words! We will always work hard for you to provide the best service for you. "
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Jan Tesch

May 31, 2024

5  out of  5
rating by Jan Tesch
"I have been with Darryl Jones' State Farm since 1983. Close to 40 years and I have always been taken care of. Recently I've worked with Christa in the office. She is efficient, clear, knowledgeable and pleasant. I've needed her to change my sons policy from Arizona back to Missouri, which she did quickly and efficiently. It’s satisfying to reach and talk to a person and they actually solve the problem. Thanks Christa!"
We responded:
"Thank you Jan. We are here for you 24hrs per day."
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Nancy Mcmahon

May 31, 2024

5  out of  5
rating by Nancy Mcmahon
"I've been with Darryl for years and have always gotten great service. From teenage drivers to hail damaged roofs Darryl and his team have kept us feeling protected and safe."
We responded:
"Thanks Nancy!"
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Xudong Chen

May 23, 2024

5  out of  5
rating by Xudong Chen
"State Farm provides the best service and the most competitive price at the same time!"
We responded:
"Thanks. Xudong, we work hard to be your best choice for auto insurance. You can reach us 24/7. Thanks for choosing our agency. "
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Mohammad Akbar

April 30, 2024

5  out of  5
rating by Mohammad Akbar
"Daryl Jones, you are the boss. I can not thank you enough for always timely response, support and cooperation. Challenge that no body can beat your professionalism and expertise. Thank you my brother 🙏"
We responded:
"Thank you Mohammad! I will be continue to stove for perfection in my office to deliver you the best insurance experience. Thanks for the great review. "